Heartland POS
Heartland vs. Square: A comparison of key features and functionality
Friday, September 29, 2023
Ice cream flavors. Las Vegas buffets. Sometimes it’s nice to be spoiled with choice.
Other times, not so much. When it comes to choosing payments, point of sale (POS) systems and payroll solutions, the sheer number of options can feel overwhelming. And because the wrong choice could disrupt your business, it's important to get it right.
Which is why you're here. And why we're here too. We think it's crucial you understand what leading providers offer and how they stack up against each other. That’s why we’ve created a comparison between Heartland and Square’s solutions for payments, POS and payroll. Read on to learn about Heartland and Square’s:
As you continue, remember: Each provider's offering boasts functionality for small businesses that’s so robust, we couldn't possibly cover it in detail with just one blog. So this is an overview of what we think are some of the most important features the right solution should offer. For more information on any solution, visit these providers' websites.
Another thing to keep in mind: Technology providers are constantly updating, and the facts in this article were true to the best of our knowledge at the time of publication. We will periodically update this article to keep it as fresh as possible. Now let’s dive in.
Interchange-plus pricing is an option for Heartland customers
Heartland also offers something called interchange-plus pricing for Heartland Complete customers. It differs from flat-rate pricing in that your payment processing expenses depend on how much it costs to process individual transactions through the various stages of the authorization network. The cost of each transaction varies according to a complex matrix of factors. Just take a look at Visa’s 26-page table of US Interchange fees for 2022 to get an idea. But the pricing of each transaction is specific, not lumped into an average like flat-rate processing.
With interchange-plus pricing, monthly statements can be harder to read because of the different rates in play. Yet for some merchants, the money they save may make the slightly more confusing statements worth it.
Reporting
As of July 2023, with both Heartland Retail Complete and Heartland Restaurant Complete, you can run unlimited customized reports to maintain a high-level view or dig down into detailed data. Heartland’s reporting draws in inventory, customer, purchase order (PO) and vendor data across all store locations and channels, letting you slice and dice information any way you please.
Heartland Retail Essentials and Heartland Restaurant Essentials also come with core reports:
Heartland Retail Essentials included reports:
Net sales by location
Net sales by item description
Net sales by custom field
Net sales by vendor
Net sales by sales rep
Top customers
Inventory on hand by vendor
Negative on hand
Adjustment reason
Purchasing reports
On order
Overdue orders
Sales tax collected
Payments by type
Gift card liability
Drawer report
Heartland Restaurant Essentials included reports:
Items
Ingredients
Hourly tickets
Hourly items
Discounts
Adjustments
Taxes
Surcharges
Void reasons
Item stock
Call center
Tips and payouts
Tip outs
Tickets
Transactions
Payment terminals
Cash summary
Labor summary
Payroll summary
Batch credit card
Time clock
Net sales
Customer feedback
Square for Retail Plus also comes with a number of core reports.
Square for Retail Plus included reports:
Cost of goods sold
Vendor sales
Projected profit
Inventory by category
Sell-through
History
You can pull these reports from the POS, making it simple to understand which items you should order and which vendor you should order from.
At the time of publication, reporting is not available with Square for Retail Free.
While Square for Restaurants Free has service charge reporting, you’ll need Square for Restaurants Plus or a custom quote to access any of the following reports:
Shift reports
Closing procedures
Close of day reports
Live sales
Shared settings
Category rollup reporting
Section sales reports
Menu reports
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